Refund Policy

1. The guarantee

If you work through the material and it does not give you a clearer handoff plan for your digital assets, you can request a full refund within 30 days of your purchase date.

2. How to request one

Email support@digital-estate.online from the address you used at checkout, within the 30-day window, and tell us your order details. We do not require you to justify the decision, though we always welcome the feedback.

3. How refunds are processed

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders, which handles returns and issues approved refunds back to the original payment method. You can also request a refund directly from Paddle using the link in your purchase receipt. How quickly the money appears depends on your bank or card issuer. A refund also ends access to member-only resources.

4. Limits

• Requests made after the 30-day window are outside the guarantee.
• One refund per customer per product; repeated buy-and-refund cycles or redistribution of the materials will be declined.
• After a refund, your licence to use the materials ends and you must delete your copies.

5. One-time purchases

Our packages are one-time purchases and do not renew automatically. If a future package includes a renewal, you will be told clearly before you buy, and you can cancel at any time from your Paddle receipt or by emailing support@digital-estate.online. Cancelling stops future charges; it does not automatically refund past ones outside the 30-day window.

6. Your statutory rights

This guarantee is in addition to any refund or withdrawal rights you have under consumer law where you live. Nothing here reduces them.